TERMS AND CONDITIONS

Libby Carter & Co is the trading name of Interiors by Libby Carter Ltd.

Registered address 14 Queen Square, Bath, BA1 2HN.

Registered in England, Company No.12352150

WEBSITE

This website and its content are the intellectual property of Interiors by Libby Carter Ltd and use of the content of this site for any commercial or illegal purposes is not permitted. This website and its content are governed by and construed in accordance with English law.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the libbycarterandco.com domain; any transmission is at your own risk. Interiors by Libby Carter Ltd shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website, or any third party links to other websites or applications.

PRIVACY POLICY

Interiors by Libby Carter Ltd is committed to protecting the privacy of our clients and users of our website. We want to provide a safe and secure user experience to you, and we will ensure that the information you submit to us via this site, or through any other channel, is only used for the purposes set out in this policy.

PERSONAL DATA

Interiors by Libby Carter Ltd will only collect and use personal information for legitimate business reasons in accordance with applicable Data Protection legislation. We will collect your personal details when you sign up for our newsletter, make an enquiry or become a client. You agree that by providing your name and contact details that we may communicate with you during the provision of the services you have requested.

We are required by law to hold your personal information for as long as is necessary to comply with our statutory and contractual obligations with you, and in accordance with our legitimate interests as a data controller. Interiors by Libby Carter Ltd takes very seriously its legal obligation to safeguard users’ personal data, so we will always endeavour to ensure your information is protected from unauthorised accesses, for the respect of your privacy rights and to remain compliant with our obligations.

However, it is your obligation to inform us of any and all changes to your personal information, to ensure that it is kept up to date; you can do so by contacting us at libby@libbycarterandco.com.

HOW WE USE YOUR INFORMATION

We will use your personal information for the purposes of communicating with you, providing a quotation, and invoicing. We may also wish to provide you with information about new products, changes to our products and services, as well as events and other services and products which may be of interest to you. This information will also be provided if you sign up to our newsletter. You can opt out of this newsletter at any time by sending an email to libby@libbycarterandco.com.

Storage of Personal Information will be on secure servers using password protection. Access to Personal Information will be limited to those who need access for the performance of their job or in the provision of requested service.

Your privacy is important to us and so we will never sell or disclose your personal information to a third party for the use of the information for other purposes than described in this policy.

We may have occasions where to deliver our services, we share your information with trusted third parties who comply with similar and equally stringent privacy and confidentiality standards as we do, such as:

Third parties who perform functions on our behalf and who also provide services to us, such as data security consultants carrying out testing and development work on our systems;

Regulatory or law enforcement agencies, where we are permitted and requested to do so by law.

We may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above.

YOUR PRIVACY RIGHTS

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.

You also have the right to ask Interiors by Libby Carter Ltd to stop using your information or to delete your information from our database altogether. However, there may be cases when we may have the legal right to refuse your request – where we are unable to comply with your request, we will provide reasons for doing so.

CHANGES TO OUR PRIVACY POLICY

This privacy policy may be amended or updated by Libby Carter & Co at any time. Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be notified to you by email.

COOKIES

A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

CONTACTING US

If, at any time, you have questions or concerns about our policies or any other questions about how we process your personal information, please feel free to contact Interiors by Libby Carter Ltd by emailing libby@libbycarterandco.com